Question 1

Can I upgrade or downgrade my plan at any time?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes to your subscription will take effect immediately, and we'll prorate any charges or credits accordingly.

Question 2

Is there a free trial available?

Accepted Answer

Yes, we offer a 7-day free trial of our Pro plan. No credit card is required to start your trial, and you can cancel at any time before the trial ends without being charged.

Question 3

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. For annual Business plans, we also offer invoice payment options.

Question 4

Can I get a refund if I'm not satisfied?

Accepted Answer

We offer a 30-day money-back guarantee for all new subscriptions. If you're not completely satisfied with ExcelGPT, contact our support team within 30 days of your purchase for a full refund.

Question 5

Do you offer discounts for educational institutions?

Accepted Answer

Yes, we offer special pricing for educational institutions, students, and teachers. Please contact our sales team with your academic credentials to learn more about our education discounts.

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